Returns and Refunds Policy

Return Rules Summary:

• Returns are accepted for 30 days from the delivery date.
• Customer provides return shipping.
• A 4% restocking fee applies to all returns.
• Final sale items are non-returnable.

Eligibility:

• Items must be unused, in their original condition, and with all tags attached.
• Customized or personalized items are non-returnable.

Return Window:

• You have 30 days from the delivery date to initiate a return.

Return Process:

• Contact our customer support team to request a return.
• We’ll provide instructions and a return shipping label.
• Once we receive the returned item, we’ll process your refund.

Refunds:

• Refunds are issued to the original payment method.
• A 4% restocking fee will be deducted from your refund.
• Shipping costs are non-refundable.

Damaged or Defective Items:

• If you receive a damaged or defective item, please get in touch with our customer support team immediately. We will arrange for a replacement or refund.

Exchange Policy:

• If you wish to exchange an item, please specify this when you contact customer support. Exchanges are subject to product availability.

Proof of Purchase:

• Please retain proof of purchase (e.g., receipt, order confirmation email) for all returns and exchanges.

Return Shipping Costs:

• For returns due to customer preference, the customer is responsible for return shipping costs.
• For returns due to damaged or incorrect items, we will cover the return shipping costs.

Processing Time:

• Once we receive your returned item, please allow up to 10 business days for us to process your refund.